Shipping policy
Thank you for shopping with teshox. Below is our shipping policy.
1. Order Processing Time
- Orders are processed within 2–5 business days
- Orders are not processed on Sundays or public holidays
- You will receive a confirmation email once your order is placed
2. Shipping Time
Since we work with international suppliers, delivery times are:
- India: 7–15 business days
- International: 10–20 business days
⚠️ Please note: Delivery times are estimates and may vary.
3. Shipping Charges
- Shipping charges are calculated at checkout
- We may offer free shipping on selected products or promotions
4. Order Tracking
- Tracking details will be provided within 3–7 days after shipment
- You will receive tracking via email or SMS
5. Delays
Shipping may be delayed due to:
- Customs clearance
- High order volume
- Logistics issues
We appreciate your patience during such situations.
6. Multiple Packages
Since we ship from different warehouses:
- Your order may arrive in separate packages
- Each package will have its own tracking number
7. Incorrect Address
- Customers must provide accurate shipping details
- We are not responsible for lost packages due to incorrect addresses
8. Customs, Duties & Taxes
- International orders may be subject to customs fees
- These charges are the responsibility of the customer
9. Lost or Delayed Orders
If your order:
- Has not arrived within 30 days, please contact us
- We will investigate and offer a replacement or refund if applicable
10. Contact Us
📧 Email: [your email]